Fabien
- Total activity 526
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 429
-
What charges are applied?
Last revised in October 2017, this article may contain outdated information. You need to pay only €79 to buy the terminal. Then you will only pay when you take payments (a charge of 1.75% per tran...
-
How can I replace my card?
Last revised in April 2023, this article may contain outdated information. It’s very simple! Once your card has been declared lost or stolen, we will automatically offer you a replacement card, sub...
-
Where can I find my bank account details?
Last revised in September 2018, this article may contain outdated information. Your bank account details are displayed in your Client Area. If you are a Personal Account holder, look under the he...
-
I had a problem with an automated fuel pump?
Last revised in April 2023, this article may contain outdated information. As the final amount of petrol you will use is not known in advance and is only known after it’s been provided, the service...
-
I’ve purchased something on the internet and the transaction was declined, why?
Last revised in November 2017, this article may contain outdated information. At the moment the Anytime card isn’t 3D Secure. Therefore, it is highly likely that this is the reason why your payment...
-
Is the card 3D Secure to make purchases online ?
Last revised in November 2017, this article may contain outdated information. At the moment, the Anytime card isn’t 3D Secure, which does make using your card more difficult. But don’t worry, our...
-
Are my bank account details French?
Last revised in June 2017, this article may contain outdated information. If you are a French resident in Metropolitan France then your bank account details are in French. If, on the other hand, yo...
-
My Anytime card isn’t working anymore, what should I do?
Last revised in April 2023, this article may contain outdated information. It could be that our financial department has blocked your card after some unusual activity. Sometimes, although it’s rare...
-
What insurance is linked to my card?
Last revised in August 2023, this article may contain outdated information. We don’t use any particular insurance for our Anytime cards. However, for all disputes following a fraudulent use of the ...
-
What is the difference between bank account details and an IBAN?
Last revised in July 2017, this article may contain outdated information. The IBAN (International Bank Account Number) and the BIC (Bank Identifier Code) correspond to the new format required for b...