How do I track a direct debit? Julien October 26, 2017 20:30 Updated Follow Simply go to your Customer Area and click on the transaction. Related articles How do I manage or block an organisation that has a direct debit on my account? How to set up a direct debit? How do I refuse a direct debit? Costs of rejecting a direct debit My IBAN has been refused, why? Comments 0 comments Article is closed for comments.