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Invitation and Sponsorship

  • How can I set up a repeat transfer?
  • How can I get hold of a proof of transfer?
  • Can I cancel a transfer?
  • I’m working with customers abroad (outside Europe) can I receive their transfers?
  • I’m expecting a transfer and the money isn’t in my account, what should I do?
  • Why are you asking me for proof of the source of the funds?
  • How to set up a direct debit?
  • My IBAN has been refused, why?
  • How do I refuse a direct debit?
  • How do I track a direct debit?
  • How do I manage or block an organisation that has a direct debit on my account?
  • Costs of rejecting a direct debit
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